• Own the complete Atlassian platform including Jira Software, Confluence, and related products—configuring, securing, and maintaining enterprise-scale deployments while driving BHN toward an automation-first approach to work management • Leverage the Atlassian automation platform to enhance and improve work and platform maintenance • Develop complex JQL queries, custom scripts, and leverage API endpoints to streamline the business and solve problems • Design and maintain automation orchestration for corporate services, particularly employee lifecycle management; serve as an automation subject matter expert, mentoring teammates on automated task development and champion best practices • Co-manage our enterprise identity provider (IDP) solution and SaaS service portfolio, maintaining, securing, and auditing corporate services while ensuring compliance with regulatory requirements • Administer Okta workflows and integrations, leveraging APIs for automated user management and collaborating on access control policies and single sign-on implementations • Provide escalated technical support for complex end-user issues requiring systems-level expertise and travel to satellite offices (5-10% of time) to support distributed infrastructure needs