• The Business Control Monitoring Officer is responsible for designing, evaluating and monitoring the effectiveness of operational controls within the First Line of Defense. • This role works closely with business units to ensure that key controls are properly designed, operating effectively, and aligned with internal policies and regulatory requirements. • The position plays a critical role in daily, weekly and quarterly monitoring while supporting risk mitigation and enhancing the overall control environment. • Design procedures and processes for inception of Control Monitoring Team • Execute control testing and monitoring activities across business processes to validate design and effectiveness of controls (daily, weekly, monthly) • Identify, document and report control gaps, process weaknesses, or emerging risks and recommend remediation actions with urgency • Collaborate with business partners to track and verify timely closure of control issues and findings • Support execution of the Risk and Control Self-Assessment (RCSA) process by providing input on control performance and testing results • Develop control monitoring dashboards and reports for management and governance forums • Maintain comprehensive documentation of test plans, procedures, and results in accordance with internal standards • Partner with the Second Line (Compliance, Risk) to ensure alignment with the broader risk framework • Participate in process improvement initiatives to strengthen the control environment and reduce operational risk exposure controls