• Responsible for verifying patient insurance coverage • Responsible for taking data provided and submitting claims to various private and government sponsored insurance companies • Follow up with pending claims and work denials for all payers • Query information on remote Medicare software • Learn new systems and process solutions as they present themselves to ensure proper assignment and workflow • Contacts insurance companies/payers or patients to gather information necessary to complete appeal processing • Remain compliant with our policies, process and legal guidelines • Will need to be open to ongoing feedback and coaching aimed at improving performance • Remain compliant with HIPPA and other State and Federal regulations • Entering and/or updating the benefit information in an accurate manner into the various databases • Adhere to the production standards set for the department and client • Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements • Other duties as assigned by manager