iCert Global
Instructor-led Live Online Training and E-Learning for Professional Certification Training to accelerate your career.
Senior Director, Account Management
Location
Washington
Posted
128 days ago
Salary
$300K - $375K / year
Bachelor Degree10 yrs expEnglishAzure
Job Description
• Lead upsell and cross-sell initiatives to drive significant revenue across Microsoft and its subsidiaries.
• Build and expand strategic connections across Microsoft’s global organization.
• Ensure Microsoft’s satisfaction and advocacy by aligning internal teams to deliver exceptional outcomes.
• Provide oversight across delivery functions - Customer Success, Services, Support, Engineering, and Marketing - to meet Microsoft’s evolving needs.
• Collaborate with Microsoft and Icertis product teams to shape roadmap alignment and unlock new sales opportunities.
• Understand Microsoft’s pain points and deliver tailored, consultative solutions.
• Represent Microsoft’s voice within Icertis, ensuring their priorities are championed internally.
Job Requirements
- 10+ years in enterprise software sales, account management, or business development with a proven track record in SaaS.
- Strong strategic selling skills, disciplined execution, and ability to manage complex sales cycles.
- Deep understanding of Microsoft’s ecosystem, including Azure, AI, and enterprise applications. Prior experience selling to Microsoft is highly preferred.
- Familiarity with Contract Lifecycle Management (CLM) and SaaS delivery models.
- Proven ability to engage and influence C-level stakeholders.
- Experience managing large-scale enterprise engagements across multiple functions.
- Ability to partner with technical teams to co-create solutions that drive customer value.
- Bachelor’s degree in business, engineering, or related field, or equivalent relevant experience; MBA preferred.
Benefits
- Robust medical (physical & mental vision and dental benefits)
- Employee assistance program (EAP)
- Equity (RSUs) and shared ownership in the company
- Generous 401K match
- Flexible work environment
- Paid maternity and paternity leave
- Generous holiday and PTO program
- CaaS (coaching as a service)
- Annual personal development allowance
- 7 Days for Humanity – 7 paid volunteer days annually
- Global and regional DEIB steering committees, employee resource groups (ERGs)
- Global DEIB training programs and guest speakers throughout the year
