Trove

We power trade-in and resale for beloved brands, delivering sustainable and profitable growth at scale.

Operations Implementation Associate

OperationsOperationsFull TimeRemoteTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

New Jersey + 2 moreAll locations: New Jersey, New York, Pennsylvania

Posted

137 days ago

Salary

$68.1K - $96.4K / year

1 yr expEnglish

Job Description

• Develop and implement supply chain and warehouse solutions for new and existing brand partners. • Anticipate and translate customer needs into operational processes. • Manage systems and workflows for physical products, ensuring efficiency and quality. • Build and maintain strong relationships with internal and external stakeholders. • Adapt quickly to changing priorities and conditions, effectively managing complexity and change. • Ensure no important details slip through the cracks with strong attention to detail. • Proactively surface and address issues and areas of potential risk. • Balance speed with quality and accuracy, providing daily and weekly visibility to team performance against goals. • Drive continuous improvement in efficiency and quality. • Support the final stages of the sales process by scoping and implementing appropriate production center services for new partner programs. • Drive the integration of new partner merchandise into our single-SKU production workflows. • Collaborate with cross-functional Trove team members to meet partner needs and ensure repeatable outcomes for new initiatives and special projects. • Investigate new program services for existing and new partners. • Collaborate with production center managers to map new partner merchandise flow through processes. • Test new methods of processing to meet partner and company requirements such as customer buying experience, processing speed, and listing cost. • Produce and organize documentation to support the integration of new partners into existing workflows. • Advise the Partnerships & Business Development teams on best practices and educate them on how to use our solutions to meet partner requests. • Demonstrate excellent follow-through on a variety of tasks such as data collection, reporting, workflow experimentation, and other projects as needed.

Job Requirements

  • Minimum 1 year of experience in warehousing, distribution, supply chain or 3PL industries.
  • Minimum 1 year of experience managing systems and workflows for physical products.
  • Understanding of warehouse management software.
  • 3PL and vendor management experience.
  • Strong problem-solving skills and ability to cope effectively with complexity and change.
  • Demonstrated experience managing multiple, different work streams at once.
  • Strong relationship-building and communication skills; able to build trust with internal and external stakeholders.
  • Adaptable and able to adjust quickly to changing priorities and conditions.
  • Strong attention to detail, ensuring important details do not slip through the cracks.
  • Proactively surfaces and addresses issues and areas of potential risk.
  • Passionate about recommerce, reverse logistics, and the circular economy.
  • Experience in a warehouse environment, manufacturing, or processing is a plus.

Benefits

  • Flexible Remote Workplace - Trove’s flexible schedule and remote workplace allows employees more freedom in their schedule, which is invaluable when it comes to attending to the needs of personal and work life needs.
  • Flexible PTO - Our flexible vacation company policy allows employees to take leave as they need.
  • 401K - Employees can set aside pre-tax dollars to invest in a qualified retirement investment plan.
  • Medical/Dental/Vision plan options
  • Equity/Share Options - The longer the employee works, the more stocks become available to purchase.
  • Learning Fund - Exempt employees have access to a pool of funds to support execution of their self-development goals and objectives.
  • Partner Discounts - Enjoy eligibility for Pro Accounts and various partner discounts from Patagonia, Arcteryx and Eileen FIsher
  • Mission Driven - Work alongside passionate people to build the leading recommerce infrastructure and the circular economy.

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