• Direct the quality assurance process to ensure compliance with documentation standards, timelines, accreditation, and regulatory requirements • Design and manage an agency-wide quality assurance and performance improvement (QAPI) program • Lead preparation and ongoing compliance efforts for accreditation bodies (e.g., CARF) • Analyze trends in performance data and propose quality improvement initiatives • Develop and update agency policies and procedures in collaboration with leadership to ensure alignment with regulatory requirements and best practices • Manage tracking systems and dashboards for key performance indicators (KPIs) • Serve as a key member of the leadership team, actively contributing to strategic planning and organizational development