• Convert incoming prospects into leads • Answer inbound inquiries and prospect calls from web chat and call centers • Aggressive follow up on “after-hours” or missed calls • Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers • Set appointments for Real Estate Consultants to continue the sales process • Audit leads to ensure they’re followed up on appropriately • Assign leads that aren’t auto assigned to Real Estate Consultants • Follow up on aged leads • Provide general sales support