Wand

Wield the power of infinite creative energy. Assisted by AI with the magic of Wand

Lifecycle Marketing Manager, CRM

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 1-10Company SiteLinkedIn

Location

United States

Posted

108 days ago

Salary

Not specified

Bachelor Degree4 yrs expEnglish

Job Description

• Own Wand’s lifecycle marketing strategy across email, in app notifications, push notifications, and onsite conversion experiences • Develop segmentation frameworks that tailor messaging to player behavior, intent, and game context • Design and run experiments across messaging, timing, sequencing, and channel mix to improve activation, conversion, and retention • Build onboarding, education, and re engagement flows that help users understand and get value from Wand • Partner with product and data to identify friction points in the user journey and craft messaging that removes obstacles or improves clarity • Collaborate with creative operations to produce assets and templates that support rapid testing • Manage CRO for wand.com, improving conversion on key pages and touchpoints • Define success metrics, build dashboards, and track performance across all lifecycle programs • Maintain a rigorous testing roadmap and communicate insights and results to cross functional partners • Help shape the long term lifecycle strategy and build the foundations of a scalable CRM function

Job Requirements

  • 4–7 years of experience in CRM, lifecycle marketing, retention, or related roles in a fast paced consumer or gaming environment
  • Deep experience with segmentation, user cohorts, and behavioral triggers
  • Strong experimentation mindset with a track record of running structured A/B and multivariate tests
  • Proficiency with lifecycle tools such as Customer.io, Braze, Iterable, or similar
  • Solid understanding of email best practices, deliverability, and messaging frameworks
  • Strong analytical instincts and comfort interpreting data, even if you are not a technical analyst
  • Experience with onsite CRO, including landing page optimization and simple funnel analysis
  • Ability to operate autonomously, manage multiple priorities, and drive measurable impact
  • Clear communication skills and the ability to turn insights into actionable strategy

Benefits

  • Competitive salary
  • Remote work environment with flexible hours
  • Opportunity to shape lifecycle strategy at a high impact stage
  • Access to advanced tools and analytics
  • Clear career progression as the team scales
  • Work on a product used by millions of gamers

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