• Act as the primary technical executive interface for strategic customers. • Translate business challenges into technical solutions using Cresta’s products and services. • Partner with Sales, Customer Success, and Product teams to ensure technology alignment with customer needs. • Deliver executive-level presentations, workshops, and architecture sessions to customer stakeholders. • Represent Cresta’s technology vision at conferences, industry events, and customer meetings. • Demonstrate thought leadership on trends in AI, cloud computing, data analytics, and security. • Create and deliver compelling narratives that showcase how Cresta’s technology drives innovation and business outcomes. • Gather and synthesize customer feedback to inform product and engineering priorities. • Identify and address gaps in technology adoption or deployment through cross-functional collaboration. • Influence future product strategy with insights derived from real-world field engagements. • Serve as a trusted advisor to CXO-level executives on digital transformation and innovation. • Collaborate with internal leadership to align go-to-market strategies with customer technology trends. • Mentor and support solution architects and customer engineers.