• Administer health, dental, vision, life insurance, disability, retirement plans (401(k), RRSP), and other benefit programs for US and Canadian employees. • Process enrollments, changes, and terminations in accordance with company policy and regulatory requirements. • Coordinate with vendors and carriers to resolve discrepancies and ensure accurate coverage. • Ensure compliance with US regulations (ERISA, ACA, HIPAA) and Canadian legislation (provincial health coverage, employment standards). • Maintain knowledge of federal, state, and provincial benefit laws and communicate updates to stakeholders. • Conduct regular audits of benefit enrollments, deductions, and carrier invoices to ensure accuracy. • Prepare reports for compliance testing, year-end reconciliations, and internal reviews. • Support annual open enrollment and vendor audits.