• Manage user access by assigning roles and permissions based on operational needs and security policies • Administer and optimize key components across the Microsoft 365 platform, including managing site collections, security, and feature configuration within SharePoint Online • Collaborate with stakeholders to define requirements, implement updates, and provide documentation for site functionality • Serve as a key escalation point for the IT Help Desk, addressing incidents specific to SharePoint and M365 advanced features • Maintain and optimize security configurations, including managing user accounts, groups, and licenses across the broader M365 ecosystem • Administer external sharing policies to secure collaboration and data access • Develop and maintain comprehensive Standard Operating Procedures (SOPs) and governance documentation to support secure and compliant site management, including governing the use, storage, and distribution of sensitive data • Research, implement, and maintain compliance across SharePoint Online and supporting Microsoft platforms, including ensuring compliance with security standards • Assist with compliance-related activities, including internal and external audits and evidence collection using tools like Microsoft Purview • Lead the development and automation of web-based solutions and complex business processes using the Microsoft Power Platform (Power Apps, Power Automate, and Power BI) • Design and deploy Power Apps solutions to enhance user interaction and data collection • Administer, maintain, and troubleshoot critical Power Automate workflows that support mission-essential business applications, ensuring reliability and performance • Utilize Power BI for creating reports and dashboards from M365/SharePoint data • Lead the full development lifecycle (design, rigorous testing, and phased deployment) of new solutions within the SharePoint environment