• Lead a team of analysts responsible for delivering alerting, analytics, and reporting services • Reverse engineer and document complex enterprise service bus workflows interfaced via HL7, webservices or SFTP interfaces. • Define requirements for ETL (extract, transform, and load) service processes and support deployment, testing & administration for a variety of sources including on-premises and cloud-hosted repositories. • Troubleshoot and analyze root cause of error conditions in complex enterprise service bus workflows. • Research and define technical requirements: Monitored Intersystems IRIS methods/events/conditions, alert rules, alert thresholds and alert notification content. • Automated ETL and analytic functions using Python or other VA authorized languages. • Maintain a reference library of platform metrics, server resources and applications. • Provide statistical analysis of platform’s integrations, message traffic, processing performance, fault conditions, server configurations, server resources and network conditions. • Oversee weekly/monthly reporting of infrastructure and application metrics. • Provide analysis for Tier 3 support of the HealthShare Application and related technologies. • Serve as an internal subject matter expert regarding Intersystems IRIS platform monitoring/alerting, infrastructure/rules, and event/alert/logging functionality.