Templar Shield
Let's Work Together! Working with Experienced Professionals can all make the difference!
Operations Coordinator
Location
United States
Posted
100 days ago
Salary
Not specified
Bachelor Degree3 yrs expEnglishCyber SecurityService Now
Job Description
• Manage the CEO’s calendar, including scheduling meetings, prioritizing tasks, and resolving scheduling conflicts.
• Coordinate domestic and international travel arrangements, itineraries, and logistics for CEO and C-Suite team.
• Schedule/coordinate key client and partner meetings.
• Ensure CEO inbox management, timely follow-ups and professional correspondence.
• Draft and edit emails, presentations, and reports on behalf of the CEO.
• Support expense reimbursement submission and tracking for CEO.
• Handle confidential information with integrity and discretion.
• Conduct research and compile data for executive decision-making.
• Take ownership of special projects as assigned, often involving cross-functional coordination.
• Support planning and logistics for internal and external meetings, executive retreats, and events.
• Coordinate materials and collateral inventory and logistics to and from events.
• Track and manage event registration lists, leads, and follow-up tasks.
• Maintain and update partner profiles, listings, and collateral in ServiceNow Partner Portal and App Store.
• Coordinate internal event calendar, ensuring alignment across events, campaigns, and partner activities.
• Support execution of campaigns via HubSpot (email, landing pages, nurture flows).
• Support social media scheduling and content development with guidance from Channel Manager.
• Support creation and updates to sales enablement and collateral materials (case studies, one-pagers, presentations).
• Support Channel Manager in coordination of scheduling calls with partner account executives and partner portal management.
Job Requirements
- 3-5 years of experience supporting a C-level executive or Senior Management, ideally in consulting, technology, or fast-paced startup environments
- Excellent verbal and written communication skills
- Proven ability to manage multiple priorities and deliver under pressure
- Proficient in Microsoft Office Suite, Google Workspace, Zoom, and project management tools (e.g., Asana, Trello)
- Strong organizational and project management skills; attention to detail is a must
- Resourcefulness; must know when and how to take appropriate action
- Ability to work well in a team and independently
- Enjoy working in an autonomous/independent environment
- Available during a standard workday 8-5 per client time zone unless otherwise specified
- Prior experience supporting an executive in the cybersecurity, risk, or SaaS space
- Familiarity with ServiceNow or enterprise consulting operations
- Bachelor’s degree in Business, Communications, or related field
- Prior experience in CRM technology
- Understanding of partner ecosystems (experience with ServiceNow or other SaaS ecosystems is a plus)
Benefits
- Competitive salary + performance-based bonus
- 100% remote work environment
- Health, dental, vision, and 401(k) match
- Paid certifications and continuous learning budget
- Entrepreneurial environment
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