• Account Expansion: Identify whitespace and pursue new opportunities within existing enterprise accounts to expand the adoption of Spring Health’s offerings. Build business cases to demonstrate the need and value to expand their current mental health offering. • Account Retention: Collaborate with the Customer Success team to build out a unique renewal strategy for each customer, including their expansion and margin-specific goals. • Relationship Building: Partner with the Customer Success team to develop meaningful relationships with key stakeholders, including HR leaders at the VP level and above as well as CFOs, within our largest customers. • Consultative Selling: Understand customer goals, pain points, evolving business needs buying cycles, and areas of opportunity to deliver targeted recommendations, positioning Spring Health as an essential partner in enhancing their mental health offerings. • Ownership of Commercial Execution: Manage the full commercial cycle for customer expansions and renewals, from initial discovery and product demonstration to pricing, negotiation, and final contract execution. • Quota Achievement: Meet and exceed a set revenue target by closing renewal and upsells from assigned enterprise customers, contributing directly to the company’s growth. • Cross-Functional Collaboration: Work with Customer Success, Sales, Strategic Alliances, Product, Operations and Marketing teams to ensure customer needs are met and value is continuously delivered. Provide customer feedback to influence product roadmap. • Market Intelligence: Stay current on mental health industry trends, competitive offerings, and the evolving needs of HR and finance decision-makers.