• Develops and implements advanced strategies for generating claims insights and advocacy, leveraging industry expertise and insights to optimize claim resolution outcomes. • Serves as a subject matter expert on complex claims issues, providing guidance and support to the team and assisting with the resolution of challenging cases. • Represents the company in negotiations with insurance carriers, clients, and other stakeholders, ensuring the protection of the organization’s interests and achievement of favorable outcomes. • Monitors industry trends, regulatory developments, and emerging risks to proactively identify opportunities for improvement and adapt claims advocacy strategies accordingly. • Conducts regular reviews, audits, and performance evaluations to assess the effectiveness of claims advocacy processes and identify areas for enhancement. • Drives initiatives to enhance operational efficiency, streamlines claims handling processes, and optimizes resource allocation within the claim’s advocacy team. • Collaborates with underwriters, legal counsel, and senior management, to develop innovative solutions for claims management and risk mitigation. • Supports the team of Claims Advocacy Specialists, providing guidance, coaching, and mentorship to enhance their performance and professional development. • Fosters strong relationships with key clients, insurance carriers, and industry stakeholders, serving as a trusted advisor and advocate for the company's interests. • Collaborates with management to develop and implement strategic initiatives aimed at achieving organizational goals and maintaining a competitive edge in the specialty insurance market.