- Drive Growth: Identify and develop new business opportunities for Player Support, Community Management, and LiveOps solutions across the North American games market. - Build Relationships: Engage with decision-makers at publishers, developers, and live service operators to understand their needs and present Side’s capabilities with authority and insight. - Strategic Outreach: Lead targeted outreach campaigns using CRM, social, and event-based strategies to expand Side’s footprint among AAA, AA, and indie studios. - Full Sales Cycle Ownership: Manage the end-to-end sales process from prospecting and proposal through contract negotiation and onboarding partnering closely with delivery teams to ensure smooth transitions. - Market Intelligence: Track industry trends, competitor activity, and evolving studio needs to refine Side’s positioning and offerings. - Collaboration: Partner with cross-functional teams globally to build cohesive client solutions and long-term account strategies.