• Participate in standup meetings and engineering agile syncs • Review and maintain Jira daily to ensure stories are accurate, prioritized, and actionable • Document user journeys, workflows, and detailed requirements • Write high-quality user stories and acceptance criteria • Translate product requirements into clear, executable technical stories • Answer day-to-day questions from developers and stakeholders • Conduct discovery sessions with stakeholders to gather business needs, user pain points, and process gaps • Validate assumptions, scope, and dependencies with guidance from Product or Engineering leadership • Create and maintain clear documentation including: user stories and acceptance criteria, process flows and workflows, user journeys and use cases, wireframes and interaction flows, testing and validation documentation • Support refinement and prioritization of the technical product backlog in partnership with Product Owners or Managers • Define test scenarios and acceptance criteria aligned to documented requirements • Act as a liaison between business stakeholders, users, and the technical team