CRM Integration Architect III
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200Since 2005H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
82 days ago
Salary
$75 / hour
Bachelor Degree10 yrs expEnglishITSMService Now
Job Description
• Responsible for Customer Relationship Management (CRM) system integration
• Ensures all functions of CRM system effectively work with all other applications and operating systems
• Provides design recommendations based on long-term IT organization strategy
• Develops enterprise level application and custom integration solutions including major enhancements and interfaces
• Acts as an internal consultant, advocate, mentor and change agent
Job Requirements
- Requires a bachelor's degree in area of specialty
- 10 years of experience in the field or in a related area
- Requires advanced to expert level knowledge and understanding of architecture, application systems design and integration
- ServiceNow certifications strongly preferred: ServiceNow Certified System Administrator (CSA)
- Implementation Specialist certification (ITSM, ITOM, HRSD, etc.)
- ITIL Foundation or higher
- Familiarity with ITIL processes and frameworks
Benefits
- Competitive salary
- Opportunity for advancement
- Training & development
