• Function as VAAA SCMS technologist representative for virtual instructor led training (VILT) or instructor led training (ILT) administration such as: • Prepare student materials within the Blackboard virtual classroom set-up as appropriate • Conduct course orientations to familiarize course participants with the Blackboard virtual classroom • Monitor and record participant attendance status at designated points throughout duration of the course • Perform basic technical troubleshooting as needed to assist instructors and course participants in navigating the virtual learning environment • Communicate with instructor and course participants to anticipate general and ad-hoc needs • Prepare course attendance reporting deliverables • Assist with preparation of official student correspondence • Assist with review/analysis of course feedback and management of course informational databases • Perform quality control review for curriculum materials, informational reports, and for other documents as assigned • Collaborate with the Instructional Designers and SCMS staff to identify areas for improvement within the curriculum • Support the development of educational materials and resources as needed