• Responsible for management of access to information systems including centralized provisioning, de-provisioning, and re-certification of accounts • Performs operational work to implement, monitor and maintain information security for the organization • Gives feedback for the continuous improvement and refinement of security access management services • Establishes new user security according to system and departmental standards • Provides front line support and issue resolution as it pertains to Identity and Access Management • Utilizes vendor support resources to satisfy user needs • Independently researches problems using available documentation and vendor-supplied support resources • Assists end users with security access provisioning process as needed • Adds, modifies, and terms user specific/departmental security as necessary according to departmental standards • Delivers IAM Services within defined timeframes • Further develops an understanding of relevant regulations and internal procedures • Participates in onboarding new applications and upgrades as it pertains to security administration • Adheres to department procedures and standards related to provisioning, de-provisioning, recertification, and auditing access to information systems • Contributes to the continuous improvement and refinement of security access management services • Participates in authoring and maintaining effective procedures, technical and training documentation, and articles to share knowledge • Follows procedures and documentation ensuring IAM services are carried out effectively • Collaborates with other Access Management Analysts to promote a productive environment • Communicates clearly, assertively and with tact without causing negative reactions • Interacts effectively at all levels of the organization • Understands regulations and standards such as HIPAA, SOC, NIST and acts with a high degree of integrity and confidentiality • Participates in the access analyst on-call rotation