• As a Cloud Ops Administrator you will be responsible for configuring, monitoring, and managing the cloud instances of CBN STI solutions for our North American customers. • Manage and provide ongoing support to ensure they remain highly available, reliable, and secure. • Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components. • Design, maintain, and improve infrastructure‑as‑code and automation pipelines to reduce manual operations and improve reliability and repeatability. • Monitor system and database instances performance, identify issues, and optimize performance. • Implement and manage security measures to protect systems and databases instances from unauthorized access and threats. • Develop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand. • Provide technical support for systems and instances in test and production environments. • Create and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures.