• Understands and articulates the business case of business questions and the estimated value being delivered • Designs dashboards and analyses to be performed, and appropriate visualization and analytics tools to use • Identifies trends and patterns to address identified business questions and provide insights through reporting and data visualization techniques • Works with other data and analytics professionals to optimize, refine, automate and scale analysis into repeatable analytics solutions and decision support tools • Builds various reporting dashboards using the most appropriate data extraction, data cleaning and data visualisation techniques • Provides value through insights, reporting and data visualization techniques • Selects, configures and implements analytics solutions for consistency and repeatability • Researches and applies continuous improvement in data visualization by identifying trends and patterns to transform raw data into actionable business insights • Works with different teams, management and stakeholders to enhance the usability and aesthetic appeal of data analytics solutions deployed in the organization • Translates business needs to technical specifications and evaluates existing data visualization systems in order to improve them • Develops data visualizations of "large" amounts of data that facilitate the intuitive presentation of data to decision makers • Documents data flow, systems and processes to improve the design, implementation and management of business/group processes • Develops tools and delivers training programs for use of reporting tools and self-serve analytics by non-analytical end users; may include delivery of training to audiences • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees • Analyzes issues and determines next steps