Onto Innovation
Onto Innovation stands alone in process control with our unique perspective across the semiconductor value chain.
Field Service Engineer 3 – Non-Exempt
Location
Arizona
Posted
67 days ago
Salary
Not specified
Bachelor DegreeEnglish
Job Description
• Provide on-site professional technical support and troubleshooting
• Conduct preventative maintenance and calibration of metrology equipment.
• Develop innovative solutions to customer challenges and ensure optimal tool performance.
• Collaborate with internal teams (product, engineering, marketing) to address customer needs and feedback.
• Manage and resolve quality issues, including submitting DOA or RMA as needed.
• Maintain accurate records of service activities and customer interactions.
• Travel, up to 75% to customer sites as required to provide support and training.
Job Requirements
- Bachelor degree or above majored in Mechanical/Engineering/Automation/Mechatronics or related
- Proficient in Microsoft Office products
- Familiar with PC's and have a strong troubleshooting background
- Ability to travel up to 20% both domestically and internationally and have a current Visa or entry permission
- Outstanding verbal and written communication skills necessary
- Hard working with team spirit
- Semiconductor or medical industries experience in equipment maintenance or repair is a plus.
- Must be able to successfully meet customer site access requirements such as: background checks, safety training, and cleanroom access (gowning and breathing apparatus)
Benefits
- health/dental/vision/life/disability
- PTO
- 401K plan with employer match
- Employee Stock Purchase Program (ESPP)
- health & wellness initiatives
