Paul Davis Restoration USA
The Difference Makers
Commercial Operations Specialist
Location
Alabama + 45 moreAll locations: Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Posted
25 days ago
Salary
$70K - $90K / year
Bachelor Degree10 yrs expExperience acceptedEnglish
Job Description
• Oversee and assist offices with working on commercial jobs and communicating with customers.
• Establish relationships with customers from the initial call to final invoicing.
• Support offices daily with job processing, estimating, and project oversight.
• Receive jobs from national customers and assign to local offices based on requirements.
• Build relationships with national customers.
• Communicate initial job information and reporting to customers based on inspections.
• Assist offices with reports, estimates, and timelines on all jobs.
• Manage the progress of jobs through the management system.
• Review estimates submitted by offices to confirm accuracy and pricing.
Job Requirements
- Bachelor's Degree in business, construction, construction management, insurance, or a relevant degree and/or experience.
- A minimum of 10 years of relevant property insurance or restoration industry experience.
- Motivated, confident, and experienced in handling commercial restoration jobs or claims.
- Strong property damage estimating skills and experience.
- Advanced operating knowledge of Xactimate.
- Demonstrated skill in customer service and managing relationships with multiple customers.
- Proficiency in managing a project or claim load.
- Highly detail-oriented and organized.
- Project Management skills.
- Ability to work under pressure to meet deadlines.
- Exceptional analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work independently and make decisions.
- Demonstrated success in driving process improvements.
- Effective interpersonal skills.
Benefits
- 401(k) matching
- Opportunity for advancement
- Training & development
