• Responsible for recognizing opportunities and turning leads into long-lasting partnerships. • Conduct customer prospecting as required to generate leads and ensure consistent pipeline coverage. • Partner with Inside & Outside Sales Representatives to establish strategic prospecting & lead generation cadence. • Responsible for facilitating customer Qualification, discovery, business case presentations and executing the end-to-end new logo sales process. • Close new logo business in assigned accounts to achieve quota. • Research assigned accounts and develop structured and well thought out organizational charts and target contacts by target persona. • Present research to sales leadership. • Develop and execute approved plans to create awareness, engagement, and opportunities within target accounts. • Understand the customer’s contact center challenges, priorities and strategic roadmap while aligning Intradiem’s Solutions to meet customer needs. • Develop and foster relationships with key decision-makers and contact center leaders, and demonstrate the value, competency, and expertise of the contact center and Intradiem solutions. • Execute strategy across all opportunities to engage with VITO (Very Important Top Officer) • Conduct interactive discovery meetings and align Intradiem’s value with the target account’s priorities and challenges, while positioning Intradiem as a strategic partner. • With the assistance of Sales Leadership, coordinate complex sales cycles and employ effective team selling strategies to gain budget, priority, and momentum across a range of sponsors and stakeholders, including contact center, executives, and IT. • Partner with and help multiple sponsors and stakeholders overcome internal obstacles, blockers, and objectives to successfully help them purchase Intradiem’s solution. • Be competent regarding contact center operations and Intradiem’s solution, vision, and roadmap. • Ensure regular Salesforce updates and all other sales cadences are strictly adhered to across all accounts. • Build and maintain Pipeline coverage of a minimum of 5x quota. • Manage a new bookings quota and participate in account planning and forecast reviews. • Travel up to 25%. • Conduct all business in accordance with Intradiem’s policies and procedures. • Perform all other duties as assigned.