• Participate in defining project requirements by collaborating with internal teams and clients. • Assist Business Analysts to create detailed Statements of Work (SOW) for new development efforts. • Collaborate closely with Account Executives, Engagement Managers, and the broader DevOps organization to ensure successful delivery of the agreed Statements of Work, adhering to project timelines and client expectations. • Plan and estimate sprint work based on the customer's current priorities, ensuring alignment with project goals and deadlines. • Manage defect resolution processes for customers, addressing issues promptly and effectively to maintain project quality and client satisfaction. • Develop a deep understanding of the customer's business processes, applications, and technical architecture to provide tailored and effective solutions. • Construct architecture designs and data flows for system integrations between internal and customer systems. • Maintain clear and consistent communication with clients, providing detailed project statuses, addressing technical challenges, and delivering comprehensive release notes. • Engage with the customer's internal IT and engineering teams to discuss and investigate technical issues, fostering strong collaboration and efficient problem-solving. • Lead the development of new features and solutions for clients, guiding the development team to deliver high-quality code that aligns with project requirements. • Ensure the adherence to best coding practices within the team by conducting thorough code reviews and offering constructive feedback to maintain code quality and reliability. • Manage a pool of retainer hours, whether internal or external, effectively allocating resources to meet project demands and client needs. • Stay updated with industry trends, emerging technologies, and advancements in cloud software development to continuously enhance the team's technical skills and capabilities.