Sutherland
We make digital 𝐡𝐮𝐦𝐚𝐧™ #MakeDigitalHuman
Senior Retail Licensing, Regulatory Specialist
Location
Virginia
Posted
49 days ago
Salary
Not specified
5 yrs expEnglish
Job Description
• This role serves as the definitive Retail Compliance Authority for the project.
• Responsible for mapping complex, multi-jurisdictional licensing requirements—particularly those with high risk (Alcohol, Health)—to ensure the new application and outsourced process are legally sound and risk-mitigated.
• Define, document, and categorize all mandatory license renewal criteria.
• Create a definitive map of all inter-license dependencies to inform the system's workflow logic.
• Identify and document key variances in renewal processes across different states and municipalities.
• Act as the Tier 3 expert for all complex jurisdictional compliance questions during the design, configuration, and pilot phases.
• Serve as the primary instructor to train the Offshore Process Transition Lead and the Platform Configuration Specialist on the core licensing process.
Job Requirements
- 5+ years of direct experience managing multi-jurisdiction license and permit renewals for a large national retailer, restaurant, or quick-service chain.
- Expert knowledge of Complex license renewals (Alcoholic Beverage Control/ABC, Health Department Permits, Hazardous Materials).
- Proven ability to interpret and document complex regulatory text (statutes, municipal codes) into clear, actionable business rules.
- Strong grasp of the license renewal lifecycle, from application to closeout and archival.
Benefits
- EEOC and Veteran Documentation
- Confidential File for Administrative EEO Records
- Voluntary participation in EEOC Records