• Drive increased performance across the network through execution of proven behaviors and activities • Track and monitor performance and adherence to the operating model through use of various reporting mechanisms • Address identified operational issues at action plans or non-performing stores • Conduct training, consulting, and coaching • Work with market manager and general manager • Rollout new strategic initiatives as directed • Conduct WOW Ready Assessments during shop visits • Provide project consulting and coaching, utilizing continuous improvement tools to ensure project success • Partner with functional leaders to identify their CI goals and evaluate existing functional objectives • Support project prioritization and team capacity planning in partnership with functional leadership • Conduct accurate, objective and consistent shop audits on the Boyd/Gerber Operating Model • Continue to drive and reinvigorate the WOW Operating way • Travel to markets frequently to identify continuous improvement opportunities.