• Collaborate with Product, Engineering, and Support teams to identify documentation gaps and prioritize content based on user needs and product roadmaps. • Design and manage the structural hierarchy for both internal engineering wikis and public-facing documentation. • Create and maintain standardized templates and style guides. • Design and implement the "docs-as-code" pipeline, ensuring documentation is built, tested, and deployed in line with the software development lifecycle. • Act as the lead writer for critical technical artifacts, including API references, architectural overviews, and integration guides. • Audit and update existing documentation to reflect product changes, ensuring that all content remains reliable and up to date. • Optimize the content to help users find the right information at the right time. • Design visual aids, presentations, and learning materials that simplify complex technical concepts. • Leverage Generative AI tools to accelerate the creation of content while maintaining a human-in-the-loop quality standard. • Define guidelines for how AI tools are used by the engineering team to ensure technical documentation remains accurate and secure.