• Build & Run a Predictable Revenue Engine • Design and operate the core GTM processes, metrics, and rhythms that drive predictable bookings, retention, and expansion • Own pipeline health, forecast accuracy, and stage consistency across the funnel • Improve conversion rates, stage velocity, and execution discipline through data-driven insights • Align GTM Teams Around One Operating System • Ensure Marketing, SDR, Sales, Customer Success, Onboarding, and Product operate with shared definitions, metrics, and expectations • Drive alignment on ICP, segmentation, lead qualification, routing, SLAs, and service tiers • Own Revenue Data, Analytics & System of Truth • Build and maintain a unified revenue data model across the full customer lifecycle • Partner with BI/Data Engineering to integrate CRM, marketing, product usage, billing, support, and finance data • Establish and maintain consistent KPI definitions and data-quality standards • Enable automated and self-service reporting to reduce manual effort • Deliver Executive-Ready Insights • Develop dashboards and analysis that provide leadership with real-time visibility into ARR, NRR, churn, expansion, pipeline, and productivity • Proactively surface risks, trends, and opportunities—before they become problems • Support board materials, strategic planning, and OKRs with accurate, trusted data • Translate complex data into clear, actionable insights for senior leaders • Improve GTM Productivity & Execution Quality • Identify and systematize early warning signals for pipeline risk, forecast quality, and customer health • Partner with Enablement to improve onboarding, training, and execution quality • Analyze activity-to-output relationships to improve rep and CSM productivity • Support territory design, quota setting, capacity planning, and compensation inputs • Own RevOps Systems & Scalable Infrastructure • Own the RevOps tech stack, CRM, integrations, and automation • Reduce tool sprawl and simplify workflows across the GTM lifecycle • Drive automation and AI use cases that improve efficiency and predictability • Support expansion readiness, new segment launches, and GTM experimentation • Cross-Functional Leadership & Influence • Act as a strategic and operational partner to Sales, Marketing, CS, Product, and Finance leaders • Influence behavior, process adherence, and data-quality standards across teams • Lead and develop RevOps resources (direct or dotted-line) as the function scales