Fetch 📦

Solve Package Management Permanently

Senior Product Manager, Operations

Full TimeRemoteTeam 201-500Since 2016Company SiteLinkedIn

Location

United States

Posted

45 days ago

Salary

$145K - $155K / year

Bachelor Degree8 yrs expEnglish

Job Description

• Own the end-to-end product development for core operational and service partner workflows supporting Fetch’s service offerings • Act as the primary product partner to Central Operations and Service Partner Operations leadership • Develop deep subject matter expertise for internal operators and service partners through research, data analysis, and hands-on discovery • Identify high leverage opportunities and success criteria that support our strategic product roadmaps, balancing speed, quality, and long-term scalability • Lead product discovery and delivery from ideation → discovery → development → launch, driving measurable business outcomes and act as the driving force behind your projects • Partner closely with Engineering, Design, Data, and Operations to deliver solutions that are technically sound, user-centered, and operationally efficient • Use data to inform prioritization, evaluate tradeoffs, and assess impact through experimentation and post-launch analysis • Continuously improve operational tooling and workflows as Fetch scales new service verticals and enters new markets

Job Requirements

  • 8+ years of product management experience, ideally in a technology-driven business (logistics, gig-marketplace, or operations-heavy environments are a plus)
  • Proven experience owning complex internal or operational products, not just customer-facing features
  • Strong ability to work autonomously and cross-functionally with Engineering, Design, Operations, and Analytics to create momentum behind your projects
  • Demonstrated success driving data-informed decision making, including experimentation and hypothesis testing
  • Comfortable getting hands-on with data and performing ad-hoc analysis to inform product direction
  • Ability to break down ambiguous problems into clear, actionable product plans
  • Experience prioritizing roadmaps in the context of company goals, resource constraints, and operational realities
  • Familiarity with agile development practices and modern product discovery techniques
  • Passion - we are a close-knit team who loves building cool products
  • Humility - we are believers in making decisions together and learning from one another
  • Humor - we don't take ourselves too seriously
  • Adaptation - we open-mindedly address new challenges

Benefits

  • Flexible hybrid work schedule with dedicated remote days
  • Centrally located office in downtown Austin
  • Unlimited PTO
  • Comprehensive health benefits
  • Stocked kitchen with coffee, kombucha, and snacks
  • Regular team events and happy hours
  • Opportunity to work alongside and learn from a strong, experienced engineering and product team that puts the customer first

Related Job Pages