• Engage inbound prospects via phone, chat, email, and scheduled follow-ups • Conduct structured, needs-based discovery to understand customer water quality concerns • Educate customers on Springwell products and solutions in a clear, consultative manner • Recommend system configurations aligned to customer needs, budget, and installation requirements • Progress assigned opportunities through defined sales stages toward close • Maintain accurate, timely CRM records including call notes, follow-ups, and pipeline activity • Continuously build product knowledge, including system capabilities, installation factors, and competitive alternatives • Deliver a professional, trust-building customer experience that drives conversion and long-term brand credibility