• Oversees daily operations of the benefits team. • Administer employee benefits programs, including health insurance, retirement plans and leave policies • Provides guidance to benefits team and staff management with respect to the proper application of policies, procedures and generally accepted Benefits, Leave Management and Human Resources practices. • Assess, document and streamline HR/Benefits processes and workflows to improve efficiency, accuracy and employee experience • Assists with and developing departmental goals, objectives, and systems, in conjunction with HR/Benefits Director. • Approves Time and PTO for benefits team. • Assists with performance management, development and assessment for benefits team. • Maintains benefit records for all employees in applicable systems and responds to all benefits related questions, corresponding with vendors and management as necessary. • Prepare and submit compliance reports and data analysis to HR leadership and regulatory authorities, as required (EEO-1, ACA, etc.) • Primary point of contact for carriers, vendors and broker for benefits-related issues. • Respond to escalated or complex benefit inquiries and provide guidance on benefit policies, procedures and regulations; collaborate with HRBPs or subject matter experts when necessary • Coordinates with broker & carriers to obtain benefit resource materials and distributes to all necessary parties. • Assists Total Rewards Director with coordination of the open enrollment process. • Conducts New Hire Orientation and Benefits Refresher Trainings. • Administer and maintain the 401K Retirement Plan. • Creates necessary SOP’s and training plans for the department and conducts trainings as needed. • Processes FMLA, PPL and other statutory leave requests as they pertain to benefits and premium payments. • Maintains compliance with federal and state regulations and company best practices. • Conducts monthly insurance invoice audits for accuracy; following up with vendors on discrepancies and approves invoices for Accounting. • Commitment to organizational core values: Integrity, Compassion and Excellence. • Strong ability to exercise good judgment and discretion, uphold confidentiality. • Excellent time management, organizational and multitasking skills. • Commitment to strong level of accuracy and detail. • Strong communication and presentation skills. • Advanced proficiency in MS Office applications; including Word, Excel and Power Point. • Knowledge of various benefits and payroll systems. • Performs additional duties as requested by management.