Health Advocate
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Research Associate
Location
United States
Posted
41 days ago
Salary
Not specified
High School1 yr expEnglish
Job Description
• Research and understand websites and reference materials regarding the healthcare system
• Provide information to nurses regarding providers, eldercare, nursing homes and other requested information
• Respond to member requests by providing specific resources and options
• Track cases and follow up with members and providers in a timely manner
• Exercise exceptional customer service skills
Job Requirements
- High School Diploma or G.E.D.
- Associates degree from an accredited college or university preferred
- Minimum of one year healthcare experience preferred
- Basic knowledge of MS Word, Excel, and Web Navigation required
- Must score acceptably on job-related testing
- Ability to pass standardized interview
- Based on assignment may need to be bilingual in English, Spanish, etc.
Benefits
- Health Advocate offers training
- Supportive and friendly work environment
- Room for growth and career advancement
