• Communicate with teams across the organization to get answers to questions that relate to billing, and respond to client billing questions submitted via billing ticket board • Clean & validate data to produce monthly billing reconciliation report, which is a critical step in our monthly recurring revenue billing process • Complete monthly invoice variance analysis by customer and product • Prepare and send invoices to clients • Creating SOP and job aids • Assist in migration of billing management and data from ConnectWise to Business Central • Ad-hoc projects and reports as required