• Own fleet reliability. Lead the reliability, security, and scalability strategy for Portal’s SaaS infrastructure, including the runtime environments that power our platform and LLM-driven agent workflows. Define SLOs, drive capacity planning, and ensure our systems meet the demands of a rapidly growing product. • Architect for the agentic era. Design and evolve infrastructure on GCP and AWS using Terraform and infrastructure-from-code patterns. Shape how we structure environments for non-deterministic AI workloads — including sandboxing, resource isolation, cost governance, and security boundaries. • Drive operational excellence. Evolve our incident management, on-call, and postmortem practices. Leverage AI assistants to accelerate root cause analysis and build increasingly self-healing capabilities into our production systems. • Lead fullstack reliability. Operate across a modern web stack (TypeScript, React, Python). While not frontend-heavy, you’ll diagnose and resolve issues across the stack and drive reliability improvements end-to-end. • Mentor and multiply. Raise the reliability IQ of the broader engineering team. Establish SRE best practices, conduct production-readiness reviews, and mentor engineers on operational thinking. • Shape the roadmap. Partner with engineering and product leadership to evolve our infrastructure in step with generative AI features. Translate operational insights into strategic input on the product roadmap.