The ELEVATE Specialist acts as the liaison between CCC and auto repair clients, managing all phases of product and service delivery by planning, coordinating, and overseeing the implementation of proprietary software solutions. Key duties include conducting pre-implementation reviews, driving product adoption through effective communication, leading training sessions, and maintaining expert knowledge of CCC products and industry trends.

This role serves as a technical expert responsible for the end-to-end delivery of the AlinIQ Digital Health applications. The individual must utilize technical aptitude alongside strong soft skills to ensure high client satisfaction in client-facing interactions.

The Technical Software Implementation Manager will manage and deliver end-to-end client implementations for Gong, HubSpot, and related RevOps systems, acting as the primary client contact throughout the full project lifecycle. This involves translating business objectives into technical configurations, leading discovery, design, deployment, and ensuring projects adhere to best practices.

This role is responsible for the end-to-end technical implementation of endpoint agents and browser extensions for Web Filter and Safety Management solutions, working directly with district IT teams to plan, deploy, and validate installations. Key duties include managing deployment plans, guiding administrators through installation methods, validating configurations, and ensuring successful data flow and policy application.