• Own the platform behind Kin’s policy documents and forms—improving how they’re built, customized, and updated to deliver clearer customer experiences at scale. • Partner with the Product Director to define and communicate a clear product vision for the Documents & Forms platform • Own a defined feature set within Docs & Communications, from discovery through delivery and ongoing iteration • Build and manage product roadmaps that address core business needs, support OKRs, and improve customer and internal experiences • Analyze product data and user behavior to identify high-impact problems, and collaborate with design and engineering to develop and test solutions • Work closely with user research to incorporate insights into product decisions and share learnings across teams • Write clear, actionable user stories and requirements that enable engineering teams to deliver high-quality solutions • Lead successful rollouts of new features and improvements, including communication and enablement for internal stakeholders • Define, track, and evangelize metrics that demonstrate business value and customer impact • Drive cross-functional alignment by leading regular team and stakeholder discussions, gathering feedback, and sharing progress • Explore and evaluate opportunities to leverage AI for document creation, personalization, automation, and self-service, in partnership with engineering