TENEX.AI
AI-Enabled Cybersecurity Services. backed by a16z, we’re redefining how security operates in an AI-driven world.
Customer Engineer
Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 11-50Since 2024H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
44 days ago
Salary
Not specified
Bachelor Degree5 yrs expEnglishAWSAzureCloudCyber Security
Job Description
• Partner with the sales team to deliver technical expertise during pre-sales.
• Conduct product demonstrations, proof-of-concepts (POCs), and security assessments tailored to client needs.
• Understand and address security concerns, compliance requirements (e.g., GDPR, HIPAA, SOC 2), and risk mitigation strategies to drive deal closures.
• Meet and exceed individual and team sales targets, consistently achieving and surpassing assigned quotas.
• Collaborate with Customer Success managers to streamline onboarding of new clients.
• Review client security architectures and recommend best practices for AI-driven security deployments.
• Support incident response planning and contribute to developing operational tools, processes, and documentation to scale security operations.
• Represent TENEX at industry events, webinars, and conferences as a cybersecurity expert.
• Create high-impact content (e.g., whitepapers, case studies, blog posts) to educate the market on AI-driven security trends.
• Provide actionable customer feedback to influence product roadmap enhancements.
• Work with all TENEX teams to align on both customer and internal business needs.
• Share field insights to refine GTM strategies and operational workflows.
• Work closely with the marketing and technical teams to ensure cohesive messaging.
• Develop and maintain deep knowledge of Google Cloud & Microsoft Azure solutions, aligning with TENEX’s strategic partnerships to deliver integrated MDR offerings.
Job Requirements
- 5+ years in cybersecurity, with 5+ years in a customer-facing role (e.g., Sales Engineer, Solutions Architect, Consultant)
- Strong understanding of cybersecurity principles
- Familiarity with security operations platforms (e.g., SIEM, SOAR, Threat Intelligence, UEBA)
- Knowledge of cloud security (e.g., Google Cloud, AWS, Azure) is a plus. Google SecOps or Microsoft Sentinel a strong plus.
- Exceptional communication and presentation skills, with the ability to simplify complex security topics for non-technical audiences
- Strong problem-solving skills, customer empathy, and experience engaging executive stakeholders (e.g., CISOs, CTOs)
- Willingness to travel (up to 50%); valid driver’s license required. Must pass a background check and maintain up-to-date security clearances if applicable.
Benefits
- Competitive salary and benefits package
- Opportunity to work with cutting-edge AI-driven cybersecurity technologies
- Collaborate with a talented and innovative team focused on continuously improving security operations
- A culture of growth and development, with opportunities to expand your knowledge in AI, cybersecurity, and emerging technologies
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