Solution Specialist (Remote)

Department: Sales

Employment Type: Full Time

Location: Denton, Texas

Description

Specific Roles & Responsibilities:

• Strategic Cross-Selling: Identifies opportunities to cross-sell educational products and services to current customers, enhancing their experience and driving additional revenue. 
• Customer Relationship Management: Builds and maintains strong relationships with existing customers, including parents, educators, and institutions, to understand their needs and provide tailored solutions. 
• Sales Campaigns: Collaborates with the marketing team to execute targeted cross-selling campaigns and measure their success in the education sector. 
• Sales Targets: Meets and exceeds individual sales targets and contribute to team goals within the context of early education. 
• Product Knowledge: Develops a deep understanding of our educational product offerings and effectively communicates their value to customers. 
• Data Analysis: Utilizes CRM tools to track customer interactions, sales activities, and campaign performance, focusing on the educational impact. 
• Occasional domestic travel

• Bachelor's or Associate's degree in Business, Marketing, Education, or a related field preferred. 
• 1-2 years of professional work experience, preferably in a customer-facing role. 
• Basic understanding of sales principles and customer service practices. 
• Eagerness to learn and grow in a sales career. 
• Basic understanding of sales processes and techniques, with a willingness to learn and apply new strategies in the education market. 
• Familiarity with Customer Relationship Management (CRM) software, preferably Salesforce or a similar platform. 
• Ability to quickly learn and understand educational product features, benefits, and use cases. 
• Basic skills in analyzing sales data to identify trends and opportunities. 
• Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively to educators and parents. 
• Self-motivated and goal-oriented, with a strong desire to achieve and exceed targets.
•  Spanish speaking (bilingual) preferred

• Competitive compensation package
• Employee Equity Appreciation Program
• Health and wellness insurance benefits
• 401k with employer match
• Flexible work environment 
• Unlimited paid time off (which includes paid holidays and Winter Break)
• Paid parental leave
• Tuition assistance, professional development, and opportunities for career growth
• Best in class technology equipment for every employee
• Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field