Modern work management platform
Senior Implementation Specialist
Location
United States
Posted
4 days ago
Salary
Not specified
Job Description
Job Requirements
- A Bachelor's degree or equivalent combination of relevant work experience and education (minimum 3-5 years)
- Hands-on working experience in the configuration, customization, and implementation of SaaS applications
- Project Management skills: timeline, scope management, project execution.
- Strong foundation in the development of spreadsheet formulas (Excel, Google Sheets, Smartsheet, etc) and logic.
- Experience collaborating with customers to understand business requirements and translate them into a SaaS based solution
- Strong communication skills with the ability to explain technical subjects to non-technical end user personnel
- Experience with problem solving and risk resolution
- High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines in order to promote a collaborative environment and superior team performance
- Ability to build trusted relationships with customers and effectively communicate with them about the engagement and if there are potential risks/blockers in a proactive way
- Passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements
- Demonstrated ability to succeed in a fast-paced, dynamic, growth-oriented environment with the ability to quickly adjust between clients and use cases
- Business process optimization experience
- Experience with Agile project management methodologies and/or software development lifecycle methodologies
- Management or Technology Consulting experience
Benefits
- Teleworking options from any registered location in Costa Rica (role specific)
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