• Provide daily guidance and support to direct reports • Set and execute the technology QA strategy, ensuring it aligns with company goals • Advise leadership and provide insights on technology software trends, risks, and opportunities • Deliver a unified quality strategy that ensures reliable, secure, high‑performing software by optimizing QA testing processes, embedding DevSecOps practices, expanding automated testing coverage, and continuously improving system performance across the enterprise. • Promote continuous improvement and collaboration, represent QA (Tech) in leadership forums, and ensure technology quality initiatives support business objectives • Oversee all testing processes, manage vendor relationships, and negotiate technology QA service contracts • Drive automation and standards by implementing AI-driven test automation, leading technology quality initiatives, and embedding QA throughout the software lifecycle • Ensure compliance through DevSecOps practices, working with partners and regulators to maintain industry standards • Oversee performance labs to validate scalability and reliability, coordinate audit responses, and drive continuous improvement • Monitor KPIs and budgets, track system performance, and identify cost-saving opportunities • Collaborate with engineering and cross‑functional stakeholders to optimize system performance through data‑driven tuning, load and stress testing, and continuous monitoring, while sharing quality and performance best practices at industry events • Develop and enforce technology QA policies and standards, driving CI/CD adoption with automated testing • Other duties as assigned