• Responsible for ensuring review and continuous improvement of Development systems, data, and tools that support fundraising and constituent relationship management. • Serves as a subject matter expert in core fundraising data to ensure access to the best possible data for all users of the system(s). • Supports and advises internal teams on proper use of data to support cleanliness and accuracy of constituent and fundraising data. • Coordinating with a broad set of internal partners to ensure appropriate data governance, standards, and documentation. • Manage and contribute to the inventory of data quality queries and metrics used to support continuous data improvement and monitoring. • Create various data profiles through SQL queries and metrics. • Work with partners and create alignment on data definitions and retention periods. • Maintain and regularly update the CRM data dictionary, ensuring accurate definitions, field usage guidance, data sources, and relationships are clearly documented and accessible to stakeholders. • Consult, evaluate and make recommendations on data needs/requirements across a broad range of audiences to ensure that potential system enhancements, extensions/add-ons, and process changes reflect the cross-functional and cross-organizational impacts and business intent. • Respond to assigned tickets in the Philanthropy Operation Support Hub (POSH).