• Monitor and analyze log data, network traffic, and/or alerts generated by a variety of security technologies in real-time. • Respond, triage, and escalate security incidents using a SIEM platform following documented procedures. • Support the execution of vulnerability scans and assist in analyzing results for remediation recommendations. • Draft security incident reports detailing the threat, its characteristics, and required remediation activities for review by a senior analyst. • Research new threats and ensure appropriate detection capabilities are in place. • Review security incidents and other deliverables for adherence to established procedures and provide documentation updates as necessary. • Contribute to the quality and timeliness of the security incident detection and classification service. • Ensure standards and procedures are adhered to within defined SLA’s. • Articulate security issues to customers, both verbally and written. • Referring difficult or complex issues to more experienced staff. • Developing an understanding of current vulnerabilities, attacks, and countermeasures. • Identify opportunities for process improvement and suggest them to stakeholders. • Manage and track customer issues and requests within a ticketing system. • Work within a 24x7x365 team to further support the timely delivery of monitoring services. • This position may be assigned to a rotating shift schedule. • Support other teams as needed.