Benefits Specialist

Human ResourcesHuman ResourcesFull TimeRemoteTeam 10,001+Since 2017H1B SponsorCompany SiteLinkedIn

Location

New Jersey

Posted

1 day ago

Salary

$17 / hour

High SchoolEnglish

Job Description

• Handle inbound calls with a strong focus on accuracy, empathy, and first-call resolution • Navigate and effectively utilize multiple systems and tools to research, resolve, and document complex benefit inquiries • Provide professional written communication, including follow-up and resolution emails • Process member requests efficiently while adhering to compliance, quality, and service standards • Deliver a consistent, high-quality customer experience aligned with business expectations

Job Requirements

  • Strong verbal and written communication skills
  • Ability to navigate and work across multiple systems and tools simultaneously
  • Attention to detail
  • Problem solving and critical thinking skills
  • Must be able to successfully complete a background check
  • Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
  • Must have the ability to connect with an ethernet cable to a modem/router

Benefits

  • health insurance coverage
  • voluntary dental and vision programs
  • life and disability insurance
  • retirement savings plan
  • paid holidays
  • paid time off (PTO) or vacation and/or sick time

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