• Responsible for building, launching, and scaling a high-growth NOC line of business. • Drive business development from lead generation to deal closure. • Manage hybrid global operations (onshore/offshore). • Champion the creation of new, market-disrupting service offerings. • Define the vision and roadmap for new NOC service offerings. • Conduct market research, competitive analysis, and client feedback loops. • Lead agile development cycles for new service features and operational enhancements. • Manage and execute POCs with lighthouse customers. • Drive the selection and implementation of new, cutting-edge monitoring and automation technologies. • Achieve assigned sales targets and increasing the annual recurring revenue (ARR). • Build and manage a robust sales pipeline in collaboration with core sales and marketing teams. • Lead the technical and operational response to Requests for Proposal (RFPs). • Provide expert technical support during the sales cycle. • Lead, mentor, and develop high-performing, agile teams (onshore/offshore).