Powerful Innovation. Exceptional CX.
CCaaS Sales Engineer
Location
United States
Posted
3 days ago
Salary
Not specified
Job Description
Job Requirements
- 2- 3 years’ experience technical sales of CCaaS solutions/services - preferably within Amazon Connect
- 2- 3 years in customer facing role, preference for Pre-Sales/Solution Engineering experience.
- Proven ability to present value proposition of the solution
- B.S. in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience
- Excellent presentation, customer engagement, and listening skills.
- The right person will be highly technical and analytical thinker, possess several years of CCaaS experience
- Curious and fast learner
- Proven ability to influence others and lead customer engagements
- 2 - 3 years’ experience in customer facing consulting role
- Broad knowledge of the CCaaS market including: (Amazon Connect, NICE InContact, Genesys, Five9’s, Avaya, etc.)
- A keen interest in learning rapidly in the AI space
- Team player with passion to succeed and drive the company forward
- AWS Certified Solutions Architect – Associate Certification or experience architecting solutions built on AWS
- Experience with AWS services related to CXE & analytics including Connect, Contact Lens, Lex, Comprehend, Transcribe, Quick Sight, etc.
- Demonstrated ability to adapt to new technologies and learn quickly
Benefits
- Competitive compensation program
- Outstanding benefits package (including medical, dental, vision and life)
- 401(k) plan
- Excellent holiday/vacation plans
- Employee Referral Bonus Program
- Annual performance-based bonus
- Ongoing training opportunities
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