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Role Description

This position performs advanced professional information technology project, process, and change management work supporting the development, installation, and improvement of major technology initiatives.

• Projects typically include:
  • Development of new revenue producing products for cable and wireline businesses
  • Reduction of operational expenses or control/improvement of access to key business data
  • Major application or network infrastructure upgrades
• Projects include, but are not limited to:
  • Software package selection and implementation
  • Custom software development
  • Assisting in contract negotiation for software procurement
  • Vendor implementation services
  • Process improvement efforts
  • Contract consulting services
• Leads large teams and manages projects with sizeable risk, scope, and complexity with autonomy and independence.

Responsibilities

• Ensure project activities and work products comply with company development policies, procedures, and standards.
• Prepare work plans for product deliverables and manage resources.
• Negotiate timelines, scope, and cost constraints with project sponsors.
• Oversee task completion and provide status reports to management.
• Administer vendor contracts for the project.
• Establish and maintain professional relationships with internal sponsors, stakeholders, and vendors.
• Prepare cost benefit studies for proposed projects.
• Develop and maintain business cases for projects.
• Establish project budgets and financial reporting mechanisms.
• Ensure successful adoption of project deliverables through organizational change management practices.
• Lead project communication to engage and inform stakeholders.
• Maintain project records for compliance with company policies and audit requirements.
• Lead risk identification, quantification, and mitigation efforts.
• Take corrective action as needed to mitigate risks.
• Maintain expert knowledge of project management best practices and industry trends.

Qualifications

• Bachelor's degree (or higher) -OR- 4+ years professional work experience.
• 6+ years' experience in information technology development with exposure to all phases of at least one life cycle process model.
• Experience with Salesforce preferred.
• Knowledge of various project management tools.
• Knowledge of techniques such as the Critical Path Method (CPM).
• Knowledge of System Development Life-Cycle (SDLC) methodologies.
• Knowledge of system testing practices and tools.
• Knowledge of problem-solving techniques and tools.
• Knowledge of techniques for vendor product solicitation, evaluation, and selection.
• Ability to travel as needed for company business.
• Ability to work nights and weekends as needed.
• Knowledge of business analysis practices and business process modeling.
• Knowledge of quality management and quality improvement practices.
• Knowledge of team leadership skills and practices.
• Knowledge of techniques for conducting effective and legal interviews.
• Knowledge of techniques for writing and presenting business proposals.
• Knowledge of techniques to establish business relationships with outside vendors.
• Knowledge of effective writing and public speaking skills.
• Knowledge of company policies and relevant employment laws.
• Knowledge of techniques and models for initiating and promoting change.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs
• Short-Term & Long-Term Disability (for associates working 30+ hours)
• TDS Service Discounts (for associates working 30+ hours)
• Education Assistance (for associates working 30+ hours)
• Paid Volunteer Time (for associates working 30+ hours)