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Role Description

The Itinerary Support Coordinator provides administrative and client-facing assistance related to itinerary organization, scheduling, and documentation. This role supports the coordination of multiple components while ensuring accuracy, consistency, and timely communication.

This is a support-based position focused on organization and client service rather than sales.

• Assist with itinerary-related scheduling and coordination requests
• Organize and maintain itinerary details, timelines, and documentation
• Communicate with clients to confirm details, updates, and changes
• Ensure itinerary components are accurately recorded and up to date
• Respond to client inquiries in a professional and timely manner
• Follow established workflows and quality standards
• Collaborate with internal team members to support daily operations

Qualifications

• Strong organizational and time-management skills
• Clear written and verbal communication abilities
• High attention to detail and accuracy
• Comfortable working independently in a remote environment
• Basic computer proficiency and willingness to learn new systems
• Professional, reliable, and service-oriented
• Previous experience in itinerary coordination, scheduling, customer service, hospitality, or administrative support is helpful but not required.

Benefits

• Remote work flexibility
• Structured and supportive team environment
• Clear expectations and established workflows
• Opportunity to develop coordination and client support skills

Company Description

Destination Knot is a coordination-focused services company that supports clients with planning, scheduling, and experience-related logistics. We assist with organizing itineraries, timelines, and reservations while maintaining a high standard of communication and client support.