Join. Grow. Lead the Future of Supply Chain. At Cleo, we don’t just integrate supply chains—we orchestrate them. As the pioneer and global leader of the Supply Chain Orchestration software category, Cleo is helping thousands of companies around the globe drive transformation, deliver excellence, and shape the future of their global operations. Whether you're joining us from outside or growing within, Cleo is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth. Why Join Us? Strategic Influence: Be at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide. Innovation-Driven Culture: Work with the latest in AI, automation, and digital supply chain platforms to solve complex challenges. End-to-End Visibility: Lead across planning, sourcing, logistics, and fulfillment—connecting dots others can’t see. Sustainability at the Core: Help build ethical, transparent, and sustainable supply chains that make a difference. Why Grow with Us? Leadership Development: Access world-class programs, executive mentorship, and rotational opportunities to accelerate your career. Internal Mobility: We prioritize internal talent—your next big opportunity could be just one conversation away. Recognition & Impact: Your ideas matter. Your leadership is visible. Your success is celebrated. Inclusive Community: Thrive in a diverse, collaborative environment where every voice is heard and respected. Our Promise We are a top talent destination for supply chain leaders technology who want to make bold moves, solve real-world problems, and grow without limits. Whether you’re stepping into your first leadership role or scaling new heights, your journey starts here. Cleo … never stops
Senior Implementation Engineer I
Location
United States
Posted
6 days ago
Salary
$80K - $95K / year
Job Description
1. EDI Solution Implementation:
- Lead end-to-end implementation of EDI solutions for clients, ensuring compliance with industry standards and regulations.
- Collaborate with cross-functional teams to gather requirements, design EDI workflows, and implement integration solutions.
2. Technical Expertise:
- Possess in-depth knowledge of various EDI standards (such as ANSI X12 and EDIFACT) and protocols (AS2, SFTP, FTPS).
Stay current with emerging EDI technologies and trends and apply this knowledge to optimize existing systems and processes.
3. Client Collaboration:
- Serve as clients' primary technical point of contact during the implementation phase.
- Provide expert guidance to clients on EDI best practices, customization options, and integration strategies.
4. Problem Resolution:
- Investigate, diagnose, and resolve complex EDI-related issues, ensuring minimal disruption to business operations.
- Collaborate with support teams to address escalated technical problems and implement preventive measures.
5. Documentation and Training:
- Develop comprehensive documentation to support implementations, including specifications, process flows, and user guides.
- Conduct training sessions for clients and internal teams to enhance understanding of EDI processes and troubleshooting techniques.
6. Quality Assurance:
- Perform rigorous testing of EDI implementations to validate data integrity, system compatibility, and adherence to standards.
- Implement quality assurance protocols to ensure error-free data transmission and reception.
Your Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 5 years of experience in EDI implementation and integration.
- Proficiency in programming languages such as Java, Python, or C#.
- Strong understanding of database systems (SQL, Oracle) and data transformation techniques.
- Excellent problem-solving skills and attention to detail.
- Exceptional communication and interpersonal abilities.
- Relevant certifications in EDI technologies (such as Certified EDI Professional) will be a plus.
A few things we have to offer:
- Compensation: $80,000 to $95,000 base salary
- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Representing a company with 4,000+ clients and a 99% retention rate
- Accelerated title and salary growth potential
- A fun and energetic work environment that makes you excited to go to work every day
Benefits
- 401(K), 401(K) matching, Childcare benefits, Company-sponsored outings, Customized development tracks, Dental insurance, Disability insurance, Documented equal pay policy, Volunteer in local community, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Promote from within, Recreational clubs, Lunch and learns, Remote work program, Free snacks and drinks, Team based strategic planning, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Hiring practices that promote diversity, Employee resource groups, Quarterly engagement surveys, Hybrid work model, In-person revenue kickoff, President's club, Employee awards, Mother's room, Apprenticeship programs, Flexible time off, Bereavement leave benefits
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